Crescent is a custom line of food based accounting and ERP solutions tailored for Growers, Packer/Shippers, Manufacturer/Processors, and Distributors. What sets Crescent software apart is its unique set of custom features customized to suite each industry's specific needs. Not only that but Crescent software streamlines operations from shipping to receiving. Take a deeper look at our line of custom Food Management solutions. 

  • Linkedin
  • Twitter
  • YouTube
  • Google+

© 2014 by Innovative Consulting Services, Inc.

Please reload

Recent Posts

Grower/Packer Case Study: Uesugi Farms

January 7, 2015

Please reload

Featured Posts

Why you should invest in a CRM and trust Sage to care for your customers!

April 11, 2016


What is a CRM?


Customer Relationship Management (CRM) software is a solution that helps your business manage all interactions with leads, customers, and vendors in one system. It can help users manage everything from marketing to sales to customer service, which can become much more complex as a business begins to grow. It provides a centralized location for managing the entire buyer journey from tracking prospect interaction and funnel progress, to customer relationships that build customer loyalty.


Why does my business need CRM?


Studies show that companies are constantly looking for new ways to improve both growth and profits. The obvious solution for this is to sell more by attracting new customers and leveraging existing ones. However, tracking all of these activities has a tendency to become very complex. Not only that but managing customer service, specifically each customer relationship consistently can get quite challenging as your customer base grows.

Implementing a CRM solution can help your business manage all of this by managing your customer’s entire journey. From managing sales funnel activity - new lead to close, communicating cross sell activities to current customers, deploying track-able online and offline campaigns, to managing customer service activities (i.e. support tickets, nurturing campaigns, etc.). What makes CRM so powerful for your business is it allows you to respond and care for each new lead and existing customer, giving each the attention they need, encouraging them to not only buy your product but return for future business and refer you to others.


What makes Sage CRM especially great for my business?


Since having a strong CRM solution is so important to your business’ bottom line, it’s important that you make the right decision when choosing a solution for your business. Sage is a great place to start as it not only provides standard CRM capabilities, but goes beyond that with its distinct combination of unique system attributes.

Some features that set Sage CRM apart:

  • Simple to Use and Deploy

  • Flexible and Easy Configuration

  • Visibility Across Entire Business

  • Both Cloud and On-Premise Capabilities

  • Unique features like MailChimp


Sage CRM offers Simplicity


Unlike many other solutions Sage CRM software can be used right out of the box. Sage has loaded its robust CRM software in an easy to use, easy to integrate package; for companies looking to focus on their business rather than their software. Sage CRM is designed to be quick to deploy, whether it’s installed on-premise or provided in the cloud, offering businesses quick access to their software soon after their purchase. Not only that, but Sage CRM was also designed to be easy for users to learn and use, with detailed breakdowns of how to perform each step built right into the system. This results in a decreased learning curve and allows your business to start leveraging system benefits right from the start.


Flexible and Easy Configurations


Sage makes it their goal to best serve the needs of customers. As a result, Sage CRM was designed to be flexible and customizable to your specific business needs even as your business grows. With high level view of business specific graphical workflows to easily manage business processes, Sage CRM will be truly customized to suit your specific business process flows. Not only that but users have the ability to easily configure windows within CRM to show just what they want to see and track so you can get the information you need the moment you need it.


Sage CRM allows for Visibility across your entire business


If you decide to integrate Sage CRM into Sage’s other business management solutions, like Sage 100, your business will have real time visibility and connection to all business activities. This ensures business managers and super